System Leasing Program

Phoenix Management Systems, Inc. will provide our client a separate database on our computer system. Access to this database will be made available as the client requires through a secured internet web site.

You entity will transmit to a secured file transfer site (ftp) the daily charges and payments for all self-pay accounts. Phoenix Management Systems, Inc. will update accounts daily on the data base.

Phoenix Management Systems, Inc. will process statements for our client on the same schedule that they are currently on. In addition to the statements, we can also set up a system of internal collection notices that can be sent on a scheduled basis. No staff review would be necessary.

The on-line, real time access will provide the following information:

• Individual account information including date of service, name, date it became self pay and payment information.
• Total amount due for the guarantor.
• Current status of the accounts
• Ability to enter notes to the accounts
• Ability to view previous notes.
• View previous notices or statements that have been sent.
• Ability to view or print reports. (We will work with your staff on how these reports may be processed.

Because the service we are providing is being done through a collection software system, we will work with our client to set the database up in a manner that will work with your internal collection process. This would include setting up individual collector codes to assist you with your required follow up process. We can also set the database up to track individual information regarding the hospital and clinic for our medical clients as well as multiple sites for other clients. These are just examples of the set up process. Additional details will be discussed at the time of set up. This will provide a wide variety of reports that can be accessed.

We are also able to provide a service that can perform various functions regarding the mailing. The mailing service that we use will update our system if we have a minor difference in address setup. We also receive forwarding information electronically, which is done at a fraction of the cost of getting the information directly from the post office. In addition, you will be notified immediately of any accounts that may be skips.

Before proceeding, we always perform some testing. We would suggest that new charges and payments be sent to test the daily processing and combing of accounts to confirm the process achieves your requirements. This would also refine the set up of the data base per the clients needs. Changes can be made in the future to this process. The more complete and accurate the initial set up is, the more efficient the program will be.

Future Considerations

SYSTEM ACCESS

The method of system access on the computer leasing program could be upgraded. This would allow for some addition services.

USE OF THE DIALER

One of the major services is access to the predictive dialer technology at Phoenix Management Systems, Inc. If our client’s staff is currently or would like to make internal collection calls, this system makes this process more efficient than any manual system. This can also generate an additional grouping of reports that would be available to the client.