Our Commercial/Retail Division has the knowledge, experience and results you need to positively impact your business. We understand your industry. Our knowledge comes from our involvement with leaders in the creditor remedies field. Our board members have sat on and/or participated with boards of directors and taught seminars to your industry or a related field for over twenty years,which gives great insight to your specific needs. Their combined years of experience and understanding of the legal requirements are available to us on a daily basis.
Our experienced staff is fully trained by the industry leaders we serve. We train to the specific requirements for bank, retail, credit card, or the local commercial account. Our results reflect knowledge and experience you can trust. We understand that, in some cases, the delinquent consumer is still a potential customer. Our goal is to partner with you, meet your needs, and reflect and compliment your goals with the account, while improving cash flow immediately. The custom programs we offer keep you in the drivers seat. You direct the techniques used for your accounts.
Our clients have had this to say:
Our company went out of business due to the owner's retirement. We had a large amount of receivables on the books and with ill health the cause of the retirement, we needed help. We were amazed at the results, PMSI collected 97% of the receivables and payments are still coming in on the remainder.
- Larry / Central Minnesota Utility Company
We had a disaster!! Our computer system crashed and we lost all our accounting records. We had no idea who had paid for their shipments of merchandise and who still had not paid. Obviously we did not want to offend our customers and yet, needed the outstanding invoices billed. PMSI customized a letter, took calls and sorted the whole thing out, without ONE unhappy or lost customer. We are more than happy with the outcome and as a bonus receivables have never been so up to date.
- Manager/ Minneapolis Retail Clothing Supplier
We had never used an agency before but knew we had to do something with our runaway receivables. PMSI was recommended to us. A representative came out and explained the collection process and helped us to set up procedures within the company. The accounts we turned to collections were collected at 83%. We were very, very pleased with the results and the extras that benefited us internally.
- Sue / Minneapolis Major National Moving Company
The president of the company came to the bank and showed us ways to improve our process in dealing with delinquency. I was quite impressed with the understanding of our industry and of the collection laws and compliance factors. This coordinated the bank services and collections in a whole new way.
- Bank VP / Central Minnesota